Privacy Policy

Last updated: June 5, 2025

This Privacy Policy describes how Littlesnugly.com and its subsidiaries and affiliates (collectively, “Littlesnugly,” “we,” “us,” or “our”) collect, use, disclose, and otherwise process information about you.

This Policy applies to all business activities conducted by Littlesnugly, including, but not limited to:

When you visit or use websites that link to this Privacy Policy (collectively, “our Services”);

When you interact with us in other ways (for example, through customer service channels, at marketing events, at offline events or on social media).

In some cases, we may provide different or additional privacy notices for specific products, services, or activities. Such notices will supplement or replace the content in this Privacy Policy where applicable.

Please note: If you visit the Littlesnugly website from overseas, this Privacy Policy may not apply to the way your information is processed.

We may update this Privacy Policy from time to time. If there are changes, we will update the effective date noted at the top of the policy. For significant changes, we will provide you with additional instructions through website notifications or other appropriate means. We encourage you to review this Privacy Policy periodically to stay informed of our latest information practices and your rights and choices.

Information We Collect

Information You Provide

Littlesnugly collects data about you when you choose to share information with us. Information collection may occur in the following situations, including but not limited to:

a.Using our services;

b.Registering for an account;

c.Purchasing items;

d.Participating in promotions;

e.Subscribing to our newsletter or email list;

f.Signing up for a loyalty program;

g.Writing product reviews, participating in surveys or other similar programs;

h.Contacting or communicating with us through customer service or other means.

The information we may collect includes: your name, billing and/or shipping address, zip code, phone number (mobile or other), email address, photo, date of birth, and Touch ID or similar authentication information when using certain applications.

In addition, the information you provide in a particular transaction or interaction may include:

a.Purchase information: If you complete a purchase, we will collect your payment information to process the order. This may include details of payment methods such as credit cards, debit cards, etc., depending on the payment method you choose.

b.Device location information: If you download and use one of our apps, you can choose to authorize the app to collect your device location information. To enable real-time location, you need to explicitly choose to agree when prompted by the app and ensure that GPS positioning services are turned on on your mobile device.

c.Social media interaction: You can interact with our content through third-party social platforms (such as Facebook). Based on your registration information and privacy settings on these third-party platforms, we may automatically receive certain information about you, including but not limited to: name, username, demographic data, address or contact information updates, location, interests and hobbies, and public information.

d.Invite friends/third-party information: If you use our website to send invitations or other communications to others, you will need to provide information related to the third party (such as name and email address). This information is only used to complete the communication you initiated. Please ensure that you only provide relevant information to people with whom you have a personal or family relationship and are willing to receive such communications.

Automatically collected information

Littlesnugly or its service providers may use cookies, web beacons, pixel tags, log files and other technologies to automatically collect some information about users who visit our website, use our applications, and interact with our emails and online advertisements. These technologies help us track and analyze user behavior, collect statistics, and optimize user experience.

We may collect the following information:

Device information: including your domain type, browser version, operating system type, device model, IP address, MAC address, mobile device identifier, Wi-Fi network, etc.;

Usage data: including the date and time of your visit, the pages or areas visited, the time you stay on the website or application, the frequency of return visits, click stream data, and the situation in which you open or click our website through email links;

Website efficiency: We may also collect data related to the technical performance of the website, such as page loading time, the frequency of visits to different pages, etc.

Third-party analysis and interest-based advertising

In order to improve the user experience of the website and application and provide more relevant advertising content, we may use third-party advertising and analysis tools. Through these tools, we can better understand the user’s behavior patterns, optimize services and measure the effectiveness of marketing activities. To support interest-based advertising, we or our advertising partners (such as advertising networks) may collect and use your interaction data on our website and application, and other websites and applications (such as the pages you visit and advertising responses), and combine this information with your mobile device and email interaction data.

These third parties may use cookies, web beacons, tracking tags, pixel tags, log files, Flash cookies or other technologies to collect and store relevant data.

Information collected from other sources

To ensure that we have accurate information, we may collect data from third-party sources that can help us update the information you provide (such as address or other demographic information). We will use this information to improve our services, maintain data accuracy and provide you with a more personalized experience.

Information combination

We may combine personal information you provide, usage data collected automatically, and information collected from third parties. This helps us understand your needs and preferences in all aspects and improve your overall experience of interacting with us.

Information use

Littlesnugly may use the information collected from you for the following purposes:

a.Responding to your needs: including processing your inquiries, providing services, sending you account notifications, and communicating with you as permitted in this Privacy Policy.

b.Order processing: verifying, confirming, verifying and tracking your orders (including processing payment transactions, arranging delivery, processing returns and refunds, and contacting you about your order).

c.Enhance shopping experience: Help identify you and welcome you to our website or application, and enhance your online shopping experience.

d.Marketing and promotion: Provide you with information, newsletters, promotions or other promotional materials fromLittlesnugly or our affiliates and partners.

e.Personalized content: Provide you with customized content, offers and advertisements through email, push notifications, shopping receipts or other online channels (such as social media).

f.Analysis and statistics: Use your data in an aggregated manner to analyze and understand our user base.

g.Service improvement: Review the use of our services, develop new products or services, and improve our content, products and services.

h.Problem solving: Deal with issues related to our services, business or products.

i.Security: Ensure the security and integrity of services and business.

j.Other purposes: For other purposes disclosed when you provide information or other purposes with your consent.

Information Sharing

Littlesnugly may share the information we collect from or about you (as described in the “Information We Collect” section) with the following categories of third parties:

a.Affiliates: We may share your information with our affiliates and subsidiaries for business operations, promotional and marketing purposes. Such affiliates and subsidiaries may also act as our service providers.

b.Service Providers: We may share your information with third-party service providers who provide business, advertising, technical support or other operational services to us. Your personal information may be processed by service providers located in the UK or other regions. To learn more about how service providers process your information, please contact us.

c.Co-branding: Certain services may be provided jointly by us and third parties, such as advertisers that offer products, services or rewards programs. If you participate in a co-branding, sponsorship or other co-promotion, we may share your information with these third parties as described at the time of collection.

d.Promotions: If you participate in one of our sweepstakes, contests or other promotions, we may disclose your information to third parties or the public as required by law, the rules of the promotion or the terms of this Privacy Policy.

e.Legal Affairs and Security: We may disclose your information in response to a subpoena, legal process or government investigation, or to protect public safety, respond to legal requests, investigate fraud or breach of an agreement. We may also disclose your information when necessary if we believe that you have violated our terms, conditions or applicable law.

f.Business or Asset Transfers: In the normal course of business, such as when we sell or buy assets, or when our company merges, acquires, or sells assets, our customer information may be disclosed or transferred as part of the transaction. In the event of bankruptcy, reorganization, etc., your information may also be transferred as part of the company’s assets.

g.Aggregate or Anonymous Information: We may share aggregated, anonymized or de-identified information with third parties for marketing or analytical purposes.

h.Other: We may also share information with other third parties to which you have expressly consented, or for other purposes disclosed at the time of collection.

Your Choices

Cookies and Tracking Options

Some features of our website rely on cookies (as described in the “Information Collected Automatically” section). You can limit certain tracking or reject cookies by adjusting the settings of your browser or operating system, but doing so may affect your use of certain features of the Site or App and limit your enjoyment of the products and services we offer. Please check the “Help” section of your browser or operating system to learn how to delete and/or disable cookies, or control your tracking preferences. Please note that our system may not respond to “Do Not Track” requests or headers from some browsers.

Interest-Based Advertising

We may use cookies or other technologies to provide you with more relevant ads and link data collected from other computers or devices you may use. You can manage advertising preferences in the following ways:

a.To learn more about how to use cookies and other technologies to provide more relevant ads, and to learn how to control the collection and use of your data by third-party tools, please visit the Digital Advertising Alliance (DAA) opt-out page: http://www.aboutads.info/choices.

b.If you wish to opt out of having your mobile device ID used for targeted advertising, please visit: http://www.aboutads.info/appchoices.

Please note that even if you opt out of receiving interest-based advertising, you may still see advertising on this or other websites, but these ads will no longer be relevant to your interests and may display content that you are not interested in. On your mobile device, you can adjust the privacy and advertising settings to control whether you receive more relevant advertising and manage your location sharing preferences.

Opt-out preferences

We provide customers with the opportunity to update their personal information or opt-out of having their information used for marketing activities unrelated to product order processing, fulfillment or delivery. To opt-out of marketing communications, you can use the following methods:

Electronic promotional offers: If you do not want to receive emails about special promotions or offers, you can unsubscribe from our email marketing communications at any time by (i) sending us an email, or (ii) following the unsubscribe instructions in the email. Please note that even if you opt out, you may continue to receive certain transactional or account-related information.

Access or update your information

To update your account information, you can log in to our official website, go to “My Account” and click “Profile Information” or other relevant links. If you live in the UK, you may have the following rights:

a.You can request access to, correction or deletion of your personal information by sending us an email.

b.You can choose not to have us process your personal information for the purpose of targeted advertising, certain profiling, or selling your personal information.

If you wish to submit a request as an authorized agent for an individual, please email us and appeal the request submitted.

Third-Party Content, Links and Plug-ins

The Website may contain links to third-party websites, applications or online services whose privacy policies may differ from ours. These links are provided solely for your convenience and information. Littlesnugly is not responsible for the privacy practices or content of these third-party websites.

In addition, the Website may offer you social plug-ins to interact with social media sites. These plug-ins may allow us and/or the social media site to receive data from or about you based on your privacy settings on those third-party services. In some cases, we may know that you clicked on a social plug-in (e.g., a Facebook “Follow” button), or received other information from the social media site. If you have previously provided personal information on those social media sites, the relevant third party may be able to recognize your activity on the Website.

Please note that when you use social media plug-ins, you are subject to the privacy policies of each social media site, which may differ from ours. Therefore, it is recommended that you read those policies carefully to understand their privacy practices and your choices. As with the linked sites, we have no control over, and are not responsible for, the information that is collected, stored or used by the social media plug-ins.

Public Forums

Please note that any information you disclose on message boards, chat rooms or other public areas on our website, as well as third-party websites, applications or services that may be linked to, becomes public information. Please use caution when sharing personal information in these public areas.

Children's Information

We take the protection of children’s privacy very seriously. Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from them. If Littlesnugly discovers that a child under the age of 16 has provided personally identifiable information, we will make reasonable efforts to delete that information from our records.

Security

We have implemented a variety of physical, administrative and technical measures to safeguard the information we collect from our customers, website and application visitors. Although we strive to ensure the security of our network and systems, we cannot guarantee complete immunity from security breaches.

Changes to This Policy

We reserve the right to change, modify, add, delete or otherwise update this Privacy Policy at any time. All changes will be posted on the website. Your continued use of the website after updates are posted will constitute your acceptance of those changes. We will provide appropriate notice if there are material changes.

Contact Information

If you have any questions about this Privacy Policy, please contact our Privacy Officer by email:team@littlesnugly.com.